A

售后服务

FTER-SALES SERVICE

Technical Team

Professional technical team and training system to provide first-class after-sales service.

Emergency Service

Round-the-clock service call and rescue call service to provide in-time care.

Remote Monitoring

Professional and advanced remote diagnosis system to better serve your EV at any time.

All products follow and are controlled by IATF 16949:2016 Standard in production, manufacture, procurement and R&D sectors, which make sure each process are under quality control. We adhere to the principle of “Quality First, Customer Obsession”, sincerely provide first-rate service to customers and help solve customer problems at any moment.

We insist the quality policy of “Quality First,Reputation Focused, Management Based, Service Centered” and the concept of “ Build EV for the World”, and pursue the goal of providing meticulous and thorough service to customers.

We have set up after-sales service network in each sales area to make sure customer get convenient and efficient service.

We guarantee that all spare parts are from the original factory with pure quality.

We guarantee that all spare parts are from the original factory with pure quality.

Strictly follow national regulations to recycle waste power batteries. Sign contract with power battery recycling organizations and enterprises to make sure the origin, usage, and nodes of battery products are monitored and controlled, the resources are used properly and the environment gets protected.

Build well-developed quality information and feedback management mechanism to collect and analyze data of vehicle quality information, improve product quality and enhance customer satisfaction.

Mobile APP with latest news, light-hearted experiential User Lecture Hall, innovative mobile service.

The guarantee period for non-profit vehicles covers 60 months or 150,000 kilometers travel distance, and the warranty period for power battery, electric motor and control covers 96 months or 150,000 kilometers distance, depending on which occurs first.